Reports to: Compliance and Operations Manager

FLSA Status: Full-time, Non-Exempt

Job Summary:

VVSD is seeking a dynamic, customer service focused Compliance Program Associate. The Program Associate provides day-to-day administrative and clerical support to the programs, Compliance, and other administrative departments as needed.

Essential Duties and Responsibilities:

• Research questions using available information resources.
• Assists programs in preparation for required grant reporting and required audits.
• Research requested information for various grants and proposals.
• Provide support for SSVF Temporary Financial Assistance requests.
• Maintains a positive working relationship with the Accounting Department to ensure all invoices are paid in a timely manner.
• Responsible for the inventory, disbursement, and assignment of the Company's cell phones.
• Process purchase order requests for all departments; seeks proper authorization for all purchase
• orders prior to acquiring requested equipment and supplies; and ensures orders are received and disburses as appropriate.
• Inventory and data tracking for the Company's fixed assets.
• Assist with creating and conducting tranings
• Assist with creating and revising polices and procedures
• Conduct program audits, safety and health inspections
• Complete special projects and assignments as requested.
• Other duties as assigned

Qualifications:

• Bachelors degree preferred
• A minimum of 1 year of paid staff/employee supervision experience is preferred
• Strong computer skills in: MS Word, excellent Excel skills, PowerPoint, Outlook.
• Excellent written (grammar and spelling) and verbal skills
• Must be very detail oriented and organized
• Knowledge of analyzing data and submitting reports to meet deadlines
• Excellent professional phone skills
• Experience maintaining files and records both computerized and hard copy
• Ability to fluently read, write and communicate in English
• Must be able to prioritize and switch priorities at a moment’s notice
• Able to effectively interact, in a professional manner, with a variety of government agencies, state, county, city and federal
• Ability to comfortably, both mentally and physically, perform all aspects of job description and other duties as assigned by supervisor

Physical Abilities

• Ability to bend and lift at least 25 pounds
• Ability to sit for extended periods of time while viewing a computer monitor
• Dexterity of hands and fingers to operate a computer keyboard
• Capable of hearing and speaking to exchange information
• Ability to read reports and data
• Must be able to work in a noisy, busy environment.

Department: Veteran Housing solutions (VHS)

Reports to: Director, Veterans Housing Solutions

FLSA Status: Full-time, Non-Exempt

Summary of Duties:

The Permanent Supportive Housing (PSH) Case Manager provides housing-focused, client-centered case management services to individuals and families residing in permanent supportive housing who have experienced chronic homelessness and may have behavioral health, physical health, substance use, or other complex service needs. The PSH Case Manager utilizes evidence-based and trauma-informed approaches to support housing stability, improve quality of life, increase self-sufficiency, and promote community integration.

Services include comprehensive assessments, individualized service planning, crisis intervention, benefits navigation, linkage to healthcare and behavioral health services, and ongoing support tailored to each participant's goals. The PSH Case Manager applies best practices such as Housing First, Harm Reduction, Motivational Interviewing, and Trauma-Informed Care, while collaborating with community partners and interdisciplinary teams to ensure residents maintain stable housing and achieve positive outcomes.

Essential Duties and Responsibilities

• Conduct comprehensive intake, assessment, and reassessment of participant strengths, needs, barriers, and progress toward goals.
• Develop, implement, and regularly update individualized service plans in collaboration with participants.
• Provide ongoing case management services focused on housing retention, stability, wellness, and self-sufficiency.
• Conduct regular outreach and engagement with residents through home visits, office visits, phone contacts, and community-based interactions.
• Provide crisis intervention, de-escalation, and safety planning as needed.
• Assist participants in accessing and maintaining public benefits, healthcare, behavioral health services, substance use treatment, employment services, legal resources, and other community supports.
• Facilitate life skills workshops, support groups, and community-building activities that promote resident engagement and independence.
• Advocate on behalf of participants with landlords, healthcare providers, social service agencies, and other community partners.
• Collaborate with property management and multidisciplinary team members to support housing stability while maintaining appropriate confidentiality.
• Maintain accurate, timely, and complete participant records, case notes, service plans, and other required documentation in compliance with agency policies, funder requirements, and best practices.
• Enter and maintain all required client data and service information in the Homeless Management Information System (HMIS) and other agency databases.
• Review assigned caseloads regularly to ensure service quality, compliance, and achievement of program outcomes.
• Participate actively in case conferences, interdisciplinary team meetings, staff meetings, trainings, and professional development opportunities.
• Monitor participant progress and evaluate outcomes related to housing stability, health, income, and community integration.
• Maintain knowledge of local resources, housing programs, and community services available to participants.
• Ensure compliance with all applicable federal, state, local, and agency regulations, policies, and procedures.
• Perform other duties as assigned by the supervisor.

Qualifications:

• Basic understanding of the military and the Veterans Administration
• Minimum of 1 year experience working with homeless population or AA degree in Human Services
• Work or related field experience preferred.
• Knowledge of HMIS database a plus!
• Knowledge of Housing First approach a plus!
• Ability to prioritize competing responsibilities and thrive in a challenging situation
• Able to change priorities at a moment’s notice
• Must be able to fluently read, write and communicate in English
  • Must be able to comfortably, both mentally and physically, perform all aspects of job description and other duties as assigned by supervisor

• Must be able to sit comfortably for long periods of time
• Valid California drivers license and up to date vehicle insurance
• Veteran Status a Plus!
• Must be able to complete background check and drug screen

Department: San Diego Housing Commission

Reports to: Program Manager

FLSA Status: Full-time, Non-Exempt

Job Summary

As one of VRC’s first contact with applicants and referral sources, the Intake Coordinator ensures everyone is treated with dignity and respect. Throughout the intake process, the Intake Coordinator is tasked with specific responsibilities that meet contractual requirements and program goals. By maintaining high standards of care, the Intake Coordinator ensures all components of the intake process have been completed and successfully transfers the new resident to an assigned case manager. Additionally, the Intake Coordinator conducts outreach to various community-based organizations to discuss referrals, attends appropriate community-based and program-based meetings.

Essential Functions and Duties                                                                                                                           

• Conduct in-depth assessment and intake assessment of all clients to determine program eligibility
• Identify housing barriers upon intake including but not limited to: tenant history, financial history, social supports, criminal history, employment history and other presenting barriers
• Prepare daily status reports and monthly reports
• Maintain demographic and other needed information regarding all clients seeking assistance
• Assess risks and appropriateness of applicants and provide recommendations/concerns to Program Manager
• Maintain demographic and other needed information regarding all clients seeking assistance
• Assure that each applicant is provided appropriate services or referrals and utilizes program components that are consistent with the clients service needs
• Establish and maintain both an intake schedule and if needed, a waiting list for prospective clients
• Maintain case information and notations within VVSD electronic healthcare record
• Document client information in the San Diego County Homeless Management Information System (HMIS)
• Respond to queries from prospective clients and referral sources, in timely manner
• Other duties as assigned by supervisor

Qualifications:

• Minimum of a Bachelor’s degree in Human Services or Social Work or related field preferred
• At least 6 months paid experience in Human Services field preferred
• Experience with Service Point, or similar data management system a plus
• Familiarity with the use of HMIS preferred
• Familiarity with San Diego County Coordinated Shelter Intake Programs preferred
• Must be proficient with Microsoft Word and Excel
• Must have good data entry skills
• Knowledge of Homeless Management Information Services (HMIS) a plus.
• Prefer prior experience working with homeless population
• Ability to prioritize competing responsibilities and thrive in challenging situations
• Able to change priorities at a moment’s notice
• Knowledge of community resources for veterans preferred
• Self-motivated and able to work with little oversight
• Team player
• Able to work with diverse population, including people presenting Substance Use Disorder and behavioral issues
• Basic understanding of veterans benefits and issues
• Must be able to fluently read, write and communicate in English
• Must be able to comfortably, both mentally and physically, perform all aspects of job description
• Must be able to sit comfortably for long periods
• Valid California driver’s license, current vehicle insurance
• Must be able to pass criminal background check and drug screen
• Veteran Status a Plus!

Physical Requirements:

• Ability to bend and lift light objects
• Ability to sit for extended periods of time while viewing a computer monitor
• Dexterity of hands and fingers to operate a computer keyboard
• Capable of hearing and speaking to exchange information
• Seeing to read reports and data
• Ability to speak English
• Must be able to work in a noisy, busy environment.

Department: Finance

Reports to: Chief Financial Officer

FLSA Status: Full-time, Exempt

The Controller is responsible for overseeing the day-to-day operations of the Finance Department for a nonprofit organization. This position provides leadership and supervision to finance and accounting staff and ensures the organization’s financial activities are accurate, timely, compliant, and aligned with generally accepted accounting principles, grant requirements, contract requirements, and internal policies.

The Controller is responsible for developing, maintaining, and improving the Finance Department’s daily, monthly, quarterly, and annual financial processes with minimal supervision. This includes oversight of accounts payable, payroll review, budgeting, grant and contract compliance, financial reporting, cost allocation, audit preparation, fund accounting, accounting systems, purchasing cards, and finance policies and procedures.

This position plays a critical role in ensuring strong internal controls, accurate financial reporting, timely reconciliations, compliance with federal, state, local, and funder requirements, and the effective management of restricted and unrestricted funding sources. The Controller works closely with leadership, program staff, fiscal monitors, grantors, and external auditors to support financial transparency, audit readiness, and organizational accountability.

Essential Duties and Responsibilities

The essential duties and responsibilities of the Controller include, but are not limited to, the following:

• Oversees and supervises Finance and Accounting staff, including assigning work, monitoring deadlines, reviewing work product, and ensuring accountability within the department.
• Manages the day-to-day operations of the Finance Department, including accounting, accounts payable, payroll review, reconciliations, financial reporting, budgeting, and grant compliance activities.
• Creates, coordinates, and evaluates financial programs, processes, reports, and supporting financial information systems.
• Ensures compliance with grant agreements, contracts, federal regulations, state requirements, local reporting requirements, and funder guidelines.
• Coordinates the preparation of financial statements, financial reports, grant reports, special analyses, budget reports, and management reports.
• Ensures accounting records and financial systems are maintained in accordance with generally accepted accounting principles, fund accounting requirements, and internal control standards.
• Prepares annual reports and financial documentation required by funders, grantors, government agencies, and other external stakeholders.
• Prepares, reviews, and maintains annual budgets for different funding sources, programs, contracts, and grants.
• Reviews daily accounts payable activity to ensure expenses are properly coded and allocated by grant, fund, location, department, program, and sub-account.
• Reviews and approves bi-weekly payroll to ensure accuracy, proper allocation, and compliance with organizational procedures.
• Oversee the organization’s financial accounting software system and ensure the system is used effectively to support reporting, compliance, reconciliations, and internal controls.
• Oversees and administers company purchasing card activity, including review, documentation, coding, approval, and compliance with purchasing policies.
• Prepares and maintains monthly expense allocations, including direct costs, shared costs, and indirect cost allocations.
• Supports grant and contract billing, revenue recognition, reimbursement requests, and related financial reporting.
• Works with fiscal monitors, funders, government agencies, and external auditors as needed.
• Maintains Finance Department records, files, policies, procedures, schedules, reconciliations, reports, and supporting documentation.
• Creates, updates, and oversees the implementation of finance policies, procedures, internal controls, and process improvements.
• Ensures the Finance Department remains audit-ready by maintaining accurate records, supporting documentation, reconciliations, and compliance files.
• Maintains an understanding of Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards under 2 CFR Part 200.
• Maintains an understanding of indirect cost rate agreements, cost allocation guidelines, allowable costs, unallowable costs, and federal grant compliance requirements.
• Monitors financial activity, identifies discrepancies, analyzes variances, and recommends corrective action when needed.
• Supports leadership with financial planning, forecasting, budget monitoring, risk assessment, and decision-making.
• Performs other duties as assigned.

Requirements and Qualifications

The requirements and qualifications for this position include the following:

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field required; equivalent experience may be considered.
• Minimum of five years of experience in a senior accounting or finance position.
• Two to three years of nonprofit accounting experience preferred.
• Experience with fund accounting, cost accounting, grant accounting, and restricted funding preferred.
• Experience preparing budgets, financial reports, reconciliations, grant reports, and audit schedules.
• Knowledge of Generally Accepted Accounting Principles.
• Knowledge of federal grant requirements, including 2 CFR Part 200, Uniform Guidance, cost principles, allowable costs, and audit requirements.
• Understanding of indirect cost rate agreements and cost allocation methods.
• Basic understanding of internal controls, nonprofit compliance, financial reporting, and audit preparation.
• Knowledge of applicable nonprofit accounting standards and federal funding requirements.
• Knowledge of OMB guidance, including prior circulars such as A-122 and A-133, as applicable to historical funding or audit requirements.
• Knowledge of Sarbanes-Oxley principles and internal control practices preferred.
• Experience with accounting software systems.
• Proficiency with Microsoft Office products, including Excel, Word, and Outlook.
• Strong Excel skills, including the ability to create, review, and analyze spreadsheets, financial schedules, reconciliations, and reports.
• Experience working at a computer station for extended periods.
• Experience using a ten-key calculator by touch preferred.
• Strong analytical, organizational, problem-solving, and decision-making skills.
• Ability to manage multiple deadlines, prioritize responsibilities, and work with minimal supervision.
• Strong attention to detail and accuracy.
• Ability to communicate effectively with staff, leadership, auditors, funders, and external stakeholders.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive financial, payroll, employee, donor, vendor, client, and organizational information.

Core Competencies

The Controller must demonstrate the following core competencies:

• Financial management
• Fund accounting
• Grant and contract compliance
• Budgeting and forecasting
• Planning and organization
• Cost management
• Expense allocation
• Variance analysis
• Risk assessment
• Internal controls
• Audit readiness
• Analytical thinking
• Problem resolution
• Decision-making
• Staff supervision and accountability
• Communication and listening skills
• Time management
• Confidentiality and professional judgment

Physical Requirements:

• Ability to bend and lift light objects.
• Ability to sit for extended periods of time while viewing a computer monitor.

Department: Veterans Village of San Diego and Cohen Veterans Network, Los Angeles

Reports to: VVSD Outreach Director

FLSA Status: Full-time, Exempt

The Outreach Specialist for Veterans Village of San Diego and the Cohen Military Family Clinic will cultivate strong relationships with veterans, government agencies, military units, and community organizations to increase awareness of clinic services and encourage referrals through peer-to-peer communication, presentations, and other outreach engagements. This role develops and executes targeted outreach strategies, represents the clinic at community events, and ensures consistent messaging and support across diverse stakeholder groups. This full-time position will be based out of Torrance, CA. This position is for you if you are compassionate, results-driven, and resourceful!

Essential Duties and Responsibilities:

• Conduct outreach with potential referral sources; foster positive ties with veteran, government, military, and community organizations.
• Develop and implement effective outreach strategies to match the specific aims of Veterans Village of San Diego and the Cohen Military Family Clinic.
• Host and attend clinic and community events as a representative of Veterans Village of San Diego and the Cohen Military Family Clinic.
• Adheres to internal controls established and performs other duties as assigned.

Qualifications

• Bachelor’s degree in marketing, Communications or a related degree, along with 2-3 years in outreach and marketing activities, preferred.
• Significant military experience, as well as prior experience in mental health outreach within community and/or veteran organizations. Marketing experience is highly desirable.
• Strong organizational, interpersonal and communication skills.
• Outgoing, pleasant, professional manner.
• Ability to create and maintain contacts in the community; and clear articulation in providing informative presentations about the Cohen Military Family Clinic.
• Ability to communicate clearly and effectively via oral or written means.
• Ability to present a friendly and positive demeanor to parents, school personnel, licensing, staff and the general public.
• Ability to make public presentations.
• Ability to remain calm and maintain self-control in the midst of difficult circumstances and emergencies.
• Ability to think analytically and evaluate the impact of decisions
• Ability to plan ahead several months to a year. Ability to keep various ongoing projects organized and files maintained accurately.
• Ability to provide feedback in a respectful and constructive manner.
• Must be available and willing to travel to various locations.
• Drivers license with clear record.
• Must have daily use of a vehicle without prior notice.
• Proficient knowledge of Word, Excel, Publisher, Access; PowerPoint a plus.
• 70 WPM, 98% accuracy.
• Strong math skills, 10-key by touch, proof reading skills.
• Knowledge of outreach and marketing strategies
• Local connections in region to target audience of veterans and military family members highly recommended.

Physical Requirements:

• Ability to bend and lift light objects
• Ability to sit for extended periods of time while viewing a computer monitor
• Dexterity of hands and fingers to operate a computer keyboard
• Capable of hearing and speaking to exchange information

Department: Outreach

Reports to: Outreach Director

FLSA Status: Full-time, Non-Exempt

Job Summary:

The Outreach Coordinator is responsible for the coordinated outreach efforts of Veterans Village of San Diego (VVSD). This individual will create, implement, and promote community awareness and education of the programs at VVSD. This individual is responsible for outreach efforts in communities where homeless veterans congregate. Our Outreach Coordinator will build and maintain an extensive network of providers in and out of the military community, to be used for referrals.

Essential Duties and Responsibilities:

· Develop and provide community outreach presentations for Veterans and their families.

· Develop informal, formal and other community networks.

· Participate in Outreach focus groups and attend local trainings related to Outreach.

· Attend community meetings regarding homeless and veteran populations.

· Work collaboratively with other outreach teams to maximize outreach efforts throughout the County.

· Assess needs of participants and their families and refer to agencies providing assistance with all issues facing the military community to include but not limited to, short and long-term housing, employment, benefits, mental health support, substance use disorder and legal issues.

· Maintain complete and accurate records of Outreach contacts made and services provided.

· Meet monthly data entry and outcomes goals.

Requirements and Qualifications:

· Prior experience working with homeless population.

· Basic understanding of the military and/or the Veterans Administration.

· Ability to maintain confidentiality.

· Ability to work in and promote teamwork.

· Ability to work professionally, cohesively, and collaboratively with staff, partners and with organizations serving the homeless community.

· Ability to work flexible and sometimes unpredictable hours to include weekends.

· Organized, detail-oriented and able to time manage.

· Reliable transportation.

· Prior experience working with homeless population.

· Fluently read, write, and communicate in English.

· Ability to work independently with little supervision, and within a diverse population.

· Ability to pass criminal background check and drug screen.

· Ability to perform all aspects of the job description both mentally and physically, as well as other duties as assigned by your supervisor.

Physical Requirements:

· Ability to bend and lift light objects

· Ability to sit for extended periods of time while viewing a computer monitor

· Dexterity of hands and fingers to operate a computer keyboard

· Capable of hearing and speaking to exchange information

· Seeing to read reports and data

· Ability to speak English

· Must be able to work in a noisy, busy environment.

Department: Grants Per Diem (GPD)-VA

Reports to: Program Manager

FLSA Status: Full-time, Exempt

Lead Case Manager – Transitional Housing Programs

The Lead Case Manager provides comprehensive, housing-focused case management for participants in transitional housing programs, including full assessments of physical, mental, and social needs. This role ensures that participants receive the appropriate services aligned with their individualized service plans and that all actions remain compliant with Grants Per Diem (GPD) Program guidelines. The Lead Case Manager also provides leadership to program staff, supports quality assurance, coordinates services, and ensures participant progress toward housing stability.

Duties and Responsibilities

Case Management & Participant Support

• Conduct initial and ongoing assessments of participant needs, including housing, income, benefits eligibility, education, life skills, employment, and wellness.
• Develop individualized housing stability plans using a progressive assistance approach, leveraging each participant’s strengths, and identifying barriers.
• Conduct regular meetings with participants, review case files weekly, and monitor progress toward goals.
• Provide crisis intervention and immediate support when necessary.
• Explain GPD, VA, and community services to participants and establish realistic milestones for stability.
• Coordinate supportive services within the agency and link participants to public benefits and community resources (e.g., medical, mental health, legal, social services, veterans’ benefits).
• Maintain accurate, complete, and timely participant records in accordance with agency standards and best practices.
• Ensure all required documentation is properly maintained in HMIS and Welligent.

Program Leadership & Team Support

• Work with the Program Manager to hire, train, manage, and evaluate case management staff.
• Oversee program and contractual outcomes, including planning, workload distribution, and meeting performance benchmarks.
• Ensure program quality assurance through data tracking, reporting, and file audits.
• Provide daily support, guidance, and mentorship to case managers, promoting collaboration and a positive team dynamic.
• Develop and facilitate program trainings and workshops for both clients and staff.

Administrative & Agency Responsibilities

• Track and record outcome data for required reports.
• Attend scheduled staff meetings, trainings, and agency-wide events.
• Share program updates, policy changes, and new procedures with the team.
• Perform other duties as assigned by the supervisor.

Qualifications

Education & Experience

• Bachelor’s degree in human services, Social Work, or related field preferred.
• Minimum 2 years of paid case management experience in Human Services, Social Work, or related fields preferred.
• Minimum 1 year of paid experience in a Housing First program required.
• Experience with homeless populations is strongly preferred.
• Basic understanding of the military and the Veterans Administration (VA) required.
• Veteran status is a plus.

Skills & Competencies

• Strong written and verbal communication skills; ability to prepare accurate reports and documentation.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of HMIS database and Housing First principles preferred.
• Ability to relate effectively to individuals making major life changes and support their increasing independence.
• High level of professionalism and ability to maintain strict confidentiality.
• Strong organizational skills with the ability to prioritize competing responsibilities.
• Flexibility and ability to adapt quickly to changing priorities.
• Ability to work both independently and as part of a multidisciplinary team.

Other Requirements

• Valid driver’s license in good standing.
• Ability to pass a background check and drug screening.
• Must be able to fluently read, write, and communicate in English.
• Must be able to perform all duties both mentally and physically, including sitting for extended periods.

Physical Requirements

• Ability to bend and lift light objects.
• Ability to sit for extended periods of time while viewing a computer monitor.
• Dexterity of hands and fingers to operate a computer keyboard
• Capable of hearing and speaking to exchange information.
• Seeing to read reports and data
• Ability to speak English. Must be able to work in a noisy, busy environment.

Department: Veteran’s Bridge Housing Program

Reports to: Program Manager II, GPD

FLSA Status: Full-time, Non-Exempt

The On-Site Resident Manager plays a key role in supporting the mission of VVSD GPD program and campus by creating a safe, clean, respectful environment on-site, supporting residents in their journey toward stable housing, and assisting the case-management and facility team with operational and resident-life functions.

Essential Functions and Duties

• Serve as the primary on-site contact for veterans during assigned hours, responding promptly to residents’ needs and emergency situations.
• Maintain duty phone and respond to all phone calls.
• Daily handle of mail/packages addressed to clients and distributed to mail to clients.
• Inventory supplies and send to supervisor for purchase.
• Reinforce veteran-focused program rules and expectations while promoting dignity, respect, and a supportive housing culture.
• Conduct wellness and bed checks according to policy; monitor resident well-being and escalate concerns appropriately.
• Document incidents, behavioral concerns, and rule violations using professional and objective reporting standards.
• Ensure chow hall meal sign in sheets are inside of chow for breakfast, lunch, and dinner.
• Work in collaboration with Office B staff (VSAs) regarding chow hall monitoring and enforce chow hall rules.
• Work in collaboration with Family Health Center and case managers regarding scheduled clinic appointments for clients.
• Complete bed roll ups for new move-ins.
• Provide hygiene kits for new move-ins.
• Participate in team meetings, required training, and ongoing performance development.
• Maintain accuracy of security logs by conducting security rounds throughout the campus and shelter units. (Twice a week)
• Daily document the issuing of personal hygiene and cleaning products to clients. Part of the Bridge/SITH/SNG program.
• Foster a healthy community environment by organizing or supporting activities that encourage teamwork, purpose, and social connection.
• Other duties as assigned by Supervisor.

Qualifications

• Lived experience as a veteran preferred (strongly encouraged).
• High school diploma or equivalent required; coursework or certification in social services, psychology, behavioral health, or veteran support preferred.
• Experience working with veterans, homeless services, substance-use or mental-health settings strongly preferred.
• Strong crisis-prevention and de-escalation skills; calm and professional under pressure.
• Demonstrated ability to set firm boundaries while building supportive rapport.
• Knowledge of VA benefit systems and veteran-specific resources is a plus.
• Ability to work with a diverse population.
• Effective communication, documentation accuracy, and teamwork skills
• Ability to work a flexible schedule, including weekends, holidays, and nights.

Physical Requirements:

• Ability to bend and lift light objects
• Ability to sit for extended periods of time while viewing a computer monitor
• Dexterity of hands and fingers to operate a computer keyboard
• Capable of hearing and speaking to exchange information
• Seeing to read reports and data
• Ability to speak English
• Must be able to work in a noisy, busy environment.

Department: Administration

Reports to: President & Chief Executive Officer

FLSA Status: Full-time, Exempt

Job Summary:

Veterans Village of San Diego partners with America’s Veterans to overcome homelessness and related challenges, creating lives of dignity and fulfillment.  The Vice President of Development will spearhead VVSD’s efforts to improve the lives of veterans by the development and implementation of VVSD’s fundraising, marketing and estate planning campaigns.

Essential Duties and Responsibilities:

• Establish and maintain relationships with community stakeholders in order to inform of strategic decisions and raise funds in furtherance of our mission.
• Act as liaison between Veterans Village of San Diego and  public interests
• Actively identify and reach out to potential funders and other stakeholders
• Determine staffing needs for development functions and ensure that the appropriate staff are hired, managed and retained
• Coordinate and direct the efforts of volunteers and staff as is related to campaigns and events
• Lead VVSD’s efforts to attract and retain corporate and foundation grants by identifying relevant opportunities and ensuring that successful proposals are submitted
• Other duties as assigned by CEO or designee

Qualifications:

• Proven experience raising private funding for nonprofit organizations and managing development personnel, preferably in an organization that faces on military and/or veteran issues.
• Demonstrated experience with all facets of the role, including: fundraising, proposal writing, special events, donor relations and engaging with private foundations
• Excellent writing skills
• Ability to fluently read, write and communicate in English
• Ability to, both mentally and physically, perform all aspects of job description and other duties as assigned by supervisor
• Able to work a flexible scheduled to include weekends and evenings
• Must have own vehicle, valid driver’s license and current vehicle insurance
• Capable to thrive in a challenging non-profit environment
• Able to work within a diverse environment
• Able to interact, professionally, in a wide variety of situations

Physical Requirements:

• Ability to bend and lift light objects
• Ability to sit for extended periods of time while viewing a computer monitor
• Dexterity of hands and fingers to operate a computer keyboard
• Capable of hearing and speaking to exchange information
• Seeing to read reports and data
• Ability to speak English
• Ability to work in a noisy, busy environment

Department:                  Administration

Reports to:                    Chief Executive Officer

FLSA Status:                 Full-time, Exempt

Welcome to Veterans Village of San Diego (VVSD), where passion meets purpose and dedication fuels change. If you're driven by a desire to make a difference in the lives of those who have served our country, then you've come to the right place.

At VVSD, we believe in our motto: Leave No One Behind. It's not just a saying; it's a commitment that permeates everything we do. Since 1981, we've been tirelessly working to support and uplift veterans from all walks of life. Our goal is clear: to change lives, one veteran at a time.

But we don't do it alone. We're looking for individuals who share our passion, individuals who are ready to roll up their sleeves and make an impact. Working at VVSD is not just a job; it's an opportunity to be part of something bigger than yourself.

With five locations spread across San Diego County, VVSD is the leading program in the nation dedicated to serving homeless military veterans. Each year, we provide vital services to over 3,000 veterans, helping them regain stability and find their footing once again.

But it's not all work and no play at VVSD. We believe in fostering a supportive and inclusive work environment where collaboration thrives, and laughter is never in short supply. Joining our team means becoming part of a tight-knit community that celebrates victories big and small.

So, if you're ready to embark on a journey where every day brings new challenges and opportunities for growth, then VVSD is the place for you. Come be a part of something extraordinary. Come be a part of VVSD.

The Senior Operations and Compliance Manager is responsible for managing agency operations and ensuring program and fiscal compliance to support all VVSD programs and services.

The Senior Operations and Compliance Manager ensures organizational integrity by managing daily operations, overseeing compliance across all local, state, and federal regulations, and ensuring financial and programmatic accountability. This leadership role bridges compliance, finance, and operational strategy to support all VVSD programs and services.

Essential Duties and Responsibilities:

Compliance & Integrity

• Maintain agency-wide compliance with all laws and regulations, including HUD, SDHC, and other funders.
• Oversee document storage systems, train staff on documentation policies, and maintain integrity of shared drives.
• Conduct audits of client files and program data.

Program & Fiscal Oversight

• Monitor and enforce programmatic and financial compliance across all grants.
• Collaborate with Finance to create, track, and reconcile program budgets.
• Approve all program site expenses and ensure proper internal controls over financial transactions.
• Ensure procurement compliance and financial reporting accuracy.

Strategic Planning & Development

• Lead feasibility assessments for new funding and expansion opportunities.
• Design and implement operational and service updates in collaboration with executive leadership.
• Coordinate cross-functional teams for reports and evaluations.

Grants & Reporting

• Oversee grant applications, renewals, modifications, and reporting in partnership with Development and Finance.
• Ensure grant billings align with contractual terms and funder guidelines.
• Maintain agency licenses, permits, CARF requirements, and insurance documentation.

Facilities, IT & Property Oversight

• Coordinate facility compliance with health and safety standards.
• Liaise with landlords and property management on leases.
• Oversee IT functions and agency inventory.

Leadership & Supervision

• Supervise compliance and support staff.
• Develop internal policies and procedures.
• Prepare executive reports and respond to CEO-directed assignments.

Qualifications:

Education:

• Bachelor’s degree required (Non-Profit Management, Public Administration, Accounting, Finance, or related field).
• Master’s degree preferred.

Experience:

• Minimum 4 years of operations management, preferably in a non-profit setting.
• At least 2 years in a supervisory or leadership role.
• Experience in grants management and financial compliance is essential.

Knowledge & Skills:

• Strong understanding of fund accounting and budget processes.
• Ability to balance mission-driven social services with operational efficiency.
• Proficient in data integrity and compliance oversight.
• Excellent written and verbal communication skills.
• Strong interpersonal skills; ability to work across diverse groups and departments.
• Skilled in conflict resolution and team leadership.

Ideal Candidate Profile:

A strategic, detail-oriented leader who thrives in complex regulatory environments. They are capable of overseeing diverse functions from fiscal audits to facilities compliance and can unite programmatic goals with financial stewardship. Strong interpersonal and cross-departmental collaboration skills are critical.

Physical Requirements:

• Ability to bend and lift light objects.
• Ability to sit for extended periods of time while viewing a computer monitor.
• Dexterity of hands and fingers to operate a computer keyboard
• Capable of hearing and speaking to exchange information.
• Seeing to read reports and data
• Ability to speak English.
• Must be able to work in a noisy, busy environment.

Job Benefits

VVSD offers competitive pay and benefits, including 12 paid holidays a year, paid vacation and paid sick leave, pension, health insurance, dental and vision plans.

Department: Cohen Veterans Clinic

Reports to: Clinic Director

FLSA Status: Full-time, Non-Exempt

Job Summary:

The Clinician will provide evidence-based treatment to active duty service members, veterans, particularly those who served in the Iraq and Afghanistan wars, and their families. This position is based in a face paced clinic and requires 65% utilization. The Clinician will have training Cognitive Behavioral Therapy (CBT) and should be skilled at offering treatment in a measurement-based, time-limited treatment environment. Qualified candidates will be proficient in providing individual, couples, and family therapy, with an emphasis on delivering evidence-based care. Certification or documented proficiency in one or more in one or more of the following EBPs: PE, CBT, CBT-I and CPT are required at time of hire or within a year of employment.  Familiarity with Electronic Health Records preferred.

Essential Duties and Responsibilities:

• Provide evidence-based treatment and assessment for veterans and their families.
• Performs and documents patients’ screenings, psychosocial assessments, progress, and referral information. Conduct clinical intake assessments on veterans and family members as needed. Provide individual, couples, and family psychotherapy to patients, focusing on evidence-based treatments.
• Collaborates and coordinates with the caregiver, physician, director, case management and all other disciplines to provide the best care to patients as needed.
• Attend weekly clinical, supervision, and administrative meetings.
• Provide services via telehealth platform, as required.
• Participates in quarterly peer reviews
• Maintains compliance with timely documentation in Medical Record System
• Complies with CARF standards throughout client care and documentation
• Perform other duties as required.

Qualities:

• Demonstrate exceptional client-center care

• Ability to communicate clearly and effectively via oral or written means.
• Ability to remain calm and maintain self-control in the midst of difficult circumstances and emergencies. Ability to respond in a professional manner in all situations.
• Ability to establish and maintain effective working relationships.
• Ability to work effectively on multiple tasks and maintain a well-organized work environment.
• Ability to maintain confidentiality.
• Ability to work effectively as part of a team and independently.
• Capacity for flexibility and adaptability in different work situations.
• Ability to work well with diverse populations.
• Interest, desire and passion in providing high quality evidence-based, time-limited care.

Qualifications:

• A Doctor of Philosophy (Ph.D.) or (Psy.D.) degree in clinical or counseling psychology from an APA accredited psychology program; Master’s degree in social work and licensed to practice as a Licensed Clinical Social Worker (LCSW); or a Master’s degree in counseling and licensed to practice as a Licensed Professional Counselor (LPC); or a Master’s degree in marriage and family therapy and licensed to practice as a Licensed Marriage and Family Therapist (LMFT). 2 years of licensure preferred.
• Must be able to be credentialed for TriWest and Tricare insurance panels
• Experience with documentation for billing purposes preferred.
• A minimum of three years’ experience. Experience working with adults, children, couples, and families is required; Knowledge in DSM-V diagnoses is required; Experience in PTSD diagnosis and treatment is required; Certification or documented proficiency in one or more of the following EBPs: PE, CBT and CPT are required. Experience working with military populations and/or Veterans is strongly preferred; Excellent written and oral communication skills; Must be highly organized and detail oriented.
• Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must be available and willing to work nights, weekends and holidays as required to meet business needs.

Physical Requirements:

• Ability to bend and lift light objects
• Ability to sit for extended periods of time while viewing a computer monitor
• Dexterity of hands and fingers to operate a computer keyboard
• Capable of hearing and speaking to exchange information
• Seeing to read reports and data
• Ability to speak English
• Ability to work in a noisy, busy environment

Department: Cohen Veterans Clinic Los Angeles

Reports to: Clinic Director

FLSA Status: Full-time, Non-Exempt

Job Summary:

The Clinician will provide evidence-based treatment to active duty service members, veterans, particularly those who served in the Iraq and Afghanistan wars, and their families. This position is based in a face paced clinic and requires 65% utilization. The Clinician will have training Cognitive Behavioral Therapy (CBT) and should be skilled at offering treatment in a measurement-based, time-limited treatment environment. Qualified candidates will be proficient in providing individual, couples, and family therapy, with an emphasis on delivering evidence-based care. Certification or documented proficiency in one or more in one or more of the following EBPs: PE, CBT, CBT-I and CPT are required at time of hire or within a year of employment.  Familiarity with Electronic Health Records preferred.

Essential Duties and Responsibilities:

• Provide evidence-based treatment and assessment for veterans and their families.
• Performs and documents patients’ screenings, psychosocial assessments, progress, and referral information. Conduct clinical intake assessments on veterans and family members as needed. Provide individual, couples, and family psychotherapy to patients, focusing on evidence-based treatments.
• Collaborates and coordinates with the caregiver, physician, director, case management and all other disciplines to provide the best care to patients as needed.
• Attend weekly clinical, supervision, and administrative meetings.
• Provide services via telehealth platform, as required.
• Participates in quarterly peer reviews
• Maintains compliance with timely documentation in Medical Record System
• Complies with CARF standards throughout client care and documentation
• Perform other duties as required.

Qualities:

• Demonstrate exceptional client-center care

• Ability to communicate clearly and effectively via oral or written means.
• Ability to remain calm and maintain self-control in the midst of difficult circumstances and emergencies. Ability to respond in a professional manner in all situations.
• Ability to establish and maintain effective working relationships.
• Ability to work effectively on multiple tasks and maintain a well-organized work environment.
• Ability to maintain confidentiality.
• Ability to work effectively as part of a team and independently.
• Capacity for flexibility and adaptability in different work situations.
• Ability to work well with diverse populations.
• Interest, desire and passion in providing high quality evidence-based, time-limited care.

Qualifications:

• A Doctor of Philosophy (Ph.D.) or (Psy.D.) degree in clinical or counseling psychology from an APA accredited psychology program; Master’s degree in social work and licensed to practice as a Licensed Clinical Social Worker (LCSW); or a Master’s degree in counseling and licensed to practice as a Licensed Professional Counselor (LPC); or a Master’s degree in marriage and family therapy and licensed to practice as a Licensed Marriage and Family Therapist (LMFT). 2 years of licensure preferred.
• Must be able to be credentialed for TriWest and Tricare insurance panels
• Experience with documentation for billing purposes preferred.
• A minimum of three years’ experience. Experience working with adults, children, couples, and families is required; Knowledge in DSM-V diagnoses is required; Experience in PTSD diagnosis and treatment is required; Certification or documented proficiency in one or more of the following EBPs: PE, CBT and CPT are required. Experience working with military populations and/or Veterans is strongly preferred; Excellent written and oral communication skills; Must be highly organized and detail oriented.
• Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must be available and willing to work nights, weekends and holidays as required to meet business needs.

Physical Requirements:

• Ability to bend and lift light objects
• Ability to sit for extended periods of time while viewing a computer monitor
• Dexterity of hands and fingers to operate a computer keyboard
• Capable of hearing and speaking to exchange information
• Seeing to read reports and data
• Ability to speak English
• Ability to work in a noisy, busy environment